Simple, honest pricing
Start free with unlimited team members, articles and chats. Upgrade when you need AI tools, more storage or to remove the Nura24 badge.
Free
The whole product, free forever — bring your entire team, no seat limits.
Free
forever
- Unlimited team members
- Unlimited articles, tickets, chats
- Chat history retained 60 days
- 1 GB storage per workspace
- "Powered by Nura24" branding
Most popular
Pro
Add AI, remove the Nura24 badge, and keep chat history forever.
$19
/ month
· per workspace
14-day free trial · no card required
- Everything in Free
- 2,000 AI credits per month
- Unlimited chat history
- 10 GB storage per workspace
- White-label (remove Nura24 branding)
- Add-on AI credit packs available
AI credit packs
Pro plans include 2,000 AI credits per month — used for ticket summaries, reply suggestions, auto-categorisation and the rest. Need more? Top up with credit packs from inside Billing.
What happens if I downgrade?
Your data stays. Chat history older than 60 days becomes eligible for purge on the same schedule as a free workspace; storage above 1 GB stays read-only until you free up space or upgrade again.
Larger team or special needs?
Get in touch