Invoices

Every charge — first subscription, monthly renewal, plan swap with proration — produces an invoice. They're all visible at Billing → Invoices.

What you see

A table with one row per invoice:

• Date — when Stripe issued it.
• Amount — total charged (or credit, for refunds / proration credits).
• Status — Paid, Pending, Failed, Refunded.
• Download — the PDF link.

Newest first. Scroll for older invoices; there's no limit on retention — they're all kept.

Downloading PDFs

Each invoice has a Download PDF button that streams the Stripe-generated PDF to your browser. It's the canonical invoice document for your bookkeeping.

The PDF includes:

• Workspace name and address (if you've provided one).
• Your tax ID if set (US EIN, EU VAT — we'll start collecting these soon).
• Plan name, period covered, price.
• Any proration line items.
• Stripe's invoice number — paste this into accounting software.

Upcoming invoice

The Upcoming invoice card on the Billing index shows the preview of your next charge before Stripe issues it. Useful for:

• Verifying that a recent plan swap calculated correctly.
• Seeing the proration of a planned downgrade before committing.
• Forecasting next month's spend.

Refunds

Refunds are issued via Stripe (we don't have a self-service refund button). To request one, contact us via the contact form. For accidental double-charges or service issues, we'll typically refund without much friction.

A refunded invoice shows status Refunded in the list, with the refunded amount as a credit on your account.

Email delivery

Stripe sends invoice emails to the email address on your Stripe customer (which we set to the workspace creator's email by default). To change the recipient, contact us.

Failed payments

Failed invoices stay in the list with status Failed. Once Stripe's automatic retry succeeds (or you fix the card), the status flips to Paid. If retries exhaust without success, the invoice stays Failed and the subscription enters Past Due — see Payment methods.