SEO and sitemap — Knowledge Base

Your KB is a public-facing site whose entire purpose is to be found via search. We bake in the standard SEO infrastructure so you don't have to think about it.

Per-article tags

When you write an article, three fields drive its SEO:

Title → <title> element and og:title. Keep under ~60 characters for clean rendering in search results.
Meta description → <meta name="description">, og:description. ≤ 320 chars; ≤ 160 is what Google actually shows.
Slug → the URL path. Short, keyword-relevant. Don't change after publication unless absolutely necessary.

The article body's <h1> (your title), heading structure (H2, H3), and link text are also picked up by crawlers — write semantic HTML and you're good.

Sitemap.xml

Every tenant subdomain serves a sitemap at acme.nura24.com/sitemap.xml. It includes:

The portal root and /help index
Every visible root-level category
Every published, public article (up to the sitemap.org cap of 50 000)
The /contact page, if the Contact module is enabled

The response is cached for an hour. lastmod comes from the article's updated_at, changefreq is weekly for categories and monthly for articles.

A bare-bones /robots.txt on the same host points search engines at the sitemap. Together these are the two files that get your KB indexed automatically.

Multilingual SEO (hreflang)

Because the marketing site is served from per-locale subdomains (nura24.com, ro.nura24.com, …), the marketing layout automatically emits <link rel="alternate" hreflang="…"> for every configured locale plus an x-default tag pointing at the root.

The KB itself uses tenant-side subdomains rather than language subdomains, so KB articles don't get hreflang between languages today — translations on the same acme.nura24.com/help/<slug> URL change content based on the visitor's locale cookie, not the URL. This is a known limitation. If you need per-language KB URLs for SEO, contact us.

Indexing your KB

After you've published a handful of articles:

Go to Google Search Console, add your tenant domain as a property, prove ownership (via the meta tag or the DNS record route).
Submit your sitemap URL: https://your-domain/sitemap.xml.
Wait. Indexing takes from a few days to a few weeks depending on how Google rates the site.

Repeat for Bing Webmaster Tools if you care about Bing.

What we don't do

No structured data (JSON-LD Article / FAQPage) on KB articles yet. The blog has it; KB is on the roadmap.
No automatic canonical URL on translated articles — translations share the canonical URL.
No og:image per article (we use the workspace logo where available).