📚 Knowledge Base
A self-service help center at acme.nura24.com/help — categories, articles, search, AI answers.
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Categories
Group your articles so visitors can browse, not just search.
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Writing articles
The TipTap rich-text editor, what it supports, and what gets sanitized out.
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Publishing and visibility
Draft / published / archived statuses; public vs internal visibility. Two independent axes.
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Tags and featured
Two ways to surface the right article — flat tags for cross-cutting topics, a featured flag for the help-center home page.
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Translations
Translate articles and categories into your other configured languages.
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Voting and analytics
Visitors rate articles helpful / not helpful. View counts tell you what gets read.
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SEO and sitemap
Automatic sitemap.xml, hreflang for multilingual, meta description per article.