Reserved subdomains
What names you can't claim, and why.
A handful of subdomains under nura24.com are reserved for the platform itself and can't be claimed by a workspace. If you try, the signup form says "subdomain is reserved" and you'll need to pick something else.
The list
- Platform infrastructure:
app,www,api,cdn,admin,mail - Marketing surfaces:
help,docs,status,blog - Locale subdomains:
es,pt-br,fr,de,it,ro(and any future locale code we add)
Why these specifically
<tenant>.nura24.com/adminis the agent dashboard for every workspace. We need this to point at a single host, not yours.api.nura24.com,cdn.nura24.com,mail.nura24.comare reserved for future infrastructure (REST API, asset CDN, transactional mail).- Locale subdomains serve the marketing site in that language. Allocating
ro.nura24.comto a tenant would conflict withnura24.com/robeing Romanian for everyone else. admin,help,docs,status,blogare platform-level pages that serve all workspaces — we keep them centralized for SEO and onboarding.
What if I really want one of these?
If you have a strong reason (you're a Romanian-language support firm called "Ro" and you want ro.nura24.com), get in touch via the contact form — we don't have a process for releasing reserved names today, but we'll consider it case-by-case.
Custom domain workaround
The reserved list applies only to subdomains under nura24.com. If you attach a custom domain, you control every part of the URL — you can host your portal at help.acme.com even though help.nura24.com is platform-only.