After-submit action
Show a thanks page on the same site, or redirect to a URL of your choice.
Once a form submission succeeds, the visitor needs to go somewhere. Two options.
Option 1 — Thanks page (default)
The visitor stays on your portal and lands at acme.nura24.com/contact/thanks. We render a simple "Thanks for getting in touch" page with the configurable text from lang.../marketing.contact.thanks_lead.
Pros:
- One less moving part. Works without any external setup.
- Customers see your portal's branding (logo, primary color).
- Returns nice 200 OK responses for analytics.
Cons:
- The text isn't customizable per-tenant today — it uses platform-default copy. Branding is yours, but wording is shared.
This is the right default for 90% of workspaces. Pick the next option only if you have a specific reason.
Option 2 — Redirect to URL
Provide a fully qualified URL and we'll send the visitor there after a successful submission (HTTP 302).
Typical uses:
- Custom thanks page on your own site —
https://acme.com/contact/thankswith whatever copy and analytics events you want. - Tracking conversion — redirect to a page that fires your analytics' conversion event on load.
- Lead magnet — redirect to a downloadable PDF or onboarding-wizard URL.
The URL must be https:// (we reject http://) and must be reachable; we don't validate that, but a 404 there means a confused customer.
Configuring it
Contact → Edit page → After form submit:
- Pick Show a thank-you message OR Redirect to URL.
- If redirect, fill in the URL.
- Save.
The setting is workspace-wide — one behavior for all form blocks on the page.
What doesn't change either way
- The form submission still creates a
ContactMessage+ optionally a ticket. - Anti-spam checks still run.
- The visitor sees their email confirmation behavior whatever it is — the after-submit action is independent of the email side.