After-submit action

Show a thanks page on the same site, or redirect to a URL of your choice.

Once a form submission succeeds, the visitor needs to go somewhere. Two options.

Option 1 — Thanks page (default)

The visitor stays on your portal and lands at acme.nura24.com/contact/thanks. We render a simple "Thanks for getting in touch" page with the configurable text from lang.../marketing.contact.thanks_lead.

Pros:

  • One less moving part. Works without any external setup.
  • Customers see your portal's branding (logo, primary color).
  • Returns nice 200 OK responses for analytics.

Cons:

  • The text isn't customizable per-tenant today — it uses platform-default copy. Branding is yours, but wording is shared.

This is the right default for 90% of workspaces. Pick the next option only if you have a specific reason.

Option 2 — Redirect to URL

Provide a fully qualified URL and we'll send the visitor there after a successful submission (HTTP 302).

Typical uses:

  • Custom thanks page on your own sitehttps://acme.com/contact/thanks with whatever copy and analytics events you want.
  • Tracking conversion — redirect to a page that fires your analytics' conversion event on load.
  • Lead magnet — redirect to a downloadable PDF or onboarding-wizard URL.

The URL must be https:// (we reject http://) and must be reachable; we don't validate that, but a 404 there means a confused customer.

Configuring it

Contact → Edit page → After form submit:

  • Pick Show a thank-you message OR Redirect to URL.
  • If redirect, fill in the URL.
  • Save.

The setting is workspace-wide — one behavior for all form blocks on the page.

What doesn't change either way

  • The form submission still creates a ContactMessage + optionally a ticket.
  • Anti-spam checks still run.
  • The visitor sees their email confirmation behavior whatever it is — the after-submit action is independent of the email side.